Suggestions, Complaints and Information
We look forward to hearing from you
Suggestions and/or Requests for Information
For topics related to Private Clients, please send an e-mail to: clientes.particulares@baieuropa.pt.
For topics related to Corporate Clients, please send an e-mail to: clientes.empresa@baieuropa.pt.
For anyone other topic, please send an e-mail to: geral@baieuropa.pt.
Complaints
For Complaints, please send an e-mail to: reclamacoes@baieuropa.pt.
In addition, you can submit your complaint via the following channels:
- Letter to our head office address
- Entidade Reguladora
- Livro de Reclamações Físico
- Livro de Reclamações Electrónico
Information to include in your message
- check Subject matter
- check Phone contact
- check Name
- check Customer or account number, if you are a Client
- check Description and date of events